In the digital era, brand building is not just about creating a shopping website or app. It also requires the full integration of online and offline resources to create a complete OMO (online-merge-offline) experience that strengthens customer loyalty and brand value. We offer flexible and diverse digital transformation solutions so that emerging e-commerce brands, omnichannel retailers, and businesses seeking cross-border opportunities can all find the solution that fits them best.

Master the four key OMO drivers to maximize online-offline integration

• Integration: True OMO is an omnichannel retail mindset

• Circulation: True OMO must create both active-visit and passive-distribution consumption scenarios

• Efficiency: True OMO can use AI operations to enhance the omnichannel customer shopping experience

• Insight: True OMO can accurately expand both online and offline customer segments

Use your official website to acquire new customers, your app to engage loyal customers, and LINE to build community relationships—combined with data-driven precision marketing to improve traffic and conversion for e-commerce.

• Brand app conversion rate increased by 300%

• Brand app average order value increased by 1.2x

• Overall sales increased by 3x

Seamless Payments, Higher Conversion

91APP Payments provides seamless payment services by integrating online payments and multiple methods such as vouchers and stored value. Customers can check out without redirection, and the service is certified to the highest PCI-DSS security standard for a secure and smooth shopping experience.